Getting help¶
Where to ask¶
| Channel | Use it for |
|---|---|
| forum.obarun.org | Questions, configuration help, discussion. The main place. |
| The chat room linked from web.obarun.org | Quick questions and live help. |
| git.obarun.org | Bugs, in the issue tracker of the project concerned. |
| contact@obarun.org | General enquiries and first contact. |
| wiki@obarun.org | Feedback on this wiki and on the documentation. |
| forum@obarun.org | Problems with the forum itself, such as registration. |
| postmaster@obarun.org | Mail delivery problems. |
news.obarun.org publishes releases and the reasoning behind changes, with an RSS feed. Subscribing to it is the cheapest way to avoid being surprised by an upgrade.
Before you ask¶
Answers come faster when the question carries its evidence. Gather it first:
For a boot problem, add:
Then say, in this order:
- What you did. The exact commands, copied, not paraphrased.
- What happened. The exact output, copied, not summarised.
- What you expected instead.
- What you already tried.
Paste text, not screenshots of text. Include the whole error, not the line you think matters: the useful part is often three lines above.
Where to report a bug¶
Bugs go to the issue tracker of the project they belong to, on git.obarun.org:
| Symptom | Project |
|---|---|
| A 66 command misbehaves | Obarun/66 |
| The installer fails | obdev/obinstall |
| An ISO does not boot | obdev/iso-builder |
| A package is broken or out of date | The package's own repository under pkg/ |
| A wiki page is wrong | obdev/wiki |
If you cannot tell which one, ask on the forum first. Somebody will know.
Please write down the answer¶
Obarun is a small project, and the same question gets asked because the answer lives in a forum thread from 2021 that nobody can find.
If the forum solved your problem, the last step is to put the answer here. See Contributing. It takes a few minutes and it is the single most useful thing you can do for the next person.